frequently asked question

Divest Impex FAQs

Are you a manufacturer or a trading company?

We are a professional manufacturer which has been exporting from 12 years.

What is your turnaround time?

Turnaround Time Depends on Design, Quantity & Customization. Normally Our turnaround Time is 5 to 6 working days but in rush orders that can be varied to 2-3 or 3-4 weeks.

Can we make our own brand?

Yes, we can supply the OEM/ODM Service.

Do I receive an invoice for my order?

Yes, we can provide an invoice after confirming the order details.

Do you guys offer samples?

Yes, we can supply a sample to you and the sample fee is refundable when the order is confirmed.

Where is your factory located? How can I visit there?

Our factory is located in Sialkot Punjab, Pakistan. All our clients are welcome to visit us!

What is your minimum order quantity?

Our minimum order quantity is 30 if you need a low quantity you can contact us.

Can I change or cancel my order?

After confirming the order you can’t cancel your order but you can change your order details if the order is not done.

Can I get a refund?

If your order is completed you can’t get the refund.

Are all taxes included in the price or the total?

Yes normally all the taxes or in the given price but if there is any other tax on any point that are not included before you will get notified about that.

Our FAQs provide quick answers to common queries about our product/service. We cover a wide range of topics to assist you seamlessly. Can’t find what you’re looking for? Reach out to our dedicated support team for personalized assistance. We’re committed to ensuring your experience with us is smooth and hassle-free.