Return Policy

At Divest Impex, every product we create is custom-made with care, crafted exactly according to your requirements. Since we manufacture custom apparel on demand, we do not accept returns for reasons like change of mind, incorrect size ordered, or personal preferences.

However, your satisfaction matters to us. We only accept returns or replacements if:

  • The product is damaged due to a mistake on our part.
  • The product is different from what was agreed during order confirmation (e.g., wrong design, color, or customization).

How to Request a Return:

  1. Contact us at info@divestimpex.com within 7 days of receiving your order.
  2. Provide clear photos of the product showing the issue.
  3. Once approved, we’ll guide you on the return process or offer a suitable solution, such as a replacement or refund.

Important Notes:

  • Returns are not accepted for minor variations in color or design due to display differences or manual production.
  • As all products are made-to-order, refunds will only be issued if the fault is clearly from our side.
  • Customized items cannot be resold, which is why we follow this strict policy.

For any questions or clarifications, feel free to reach out — we’re here to help you.

Thank you for choosing Divest Impex for your custom apparel needs.